Lisa Bodell: Why simple wins [Summary]
You can cultivate the skill of simplification.
Multitasking, inefficiency and unnecessary tasks seem to be part of the new norm. You recognize the signs: reading through emails while on a conference call, finalizing a report from home, adjusting your schedule to respond to a colleague abroad or spending time on a live chat to resolve a mistake on a bill. These are manifestations of complexity, which creates a frustrating sense of ineffectiveness. Complexity can sap your energy, leading you to work hard while feeling as if nothing positive comes of your efforts.
Simplification tactics help build effective plans. “The Simplicity Toolkit” provides resources for evaluating rules (whether internal or client-facing), business tactics across varied project areas, time-devouring tasks, and more. The right resources and evaluations alleviate complexity organizationwide. Organizations can begin a simplification plan by identifying three or more areas that demand simplification, identifying actionable tactics for those business areas, and working as a group to discuss how the tactics align with desired outcomes.
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